Mr. Zhang ( Chinese ) has taken Xiaomi to court over the company’s failure to release an update that unlocks the full function of the NFC chip in his phone.
Mr. Zhang purchased a Xiaomi Mi 5s earlier after reading on the company’s website. It was said the MIUI has a stable update that will bring the full features of NFC such as the use of bus cards and bank cards will be released in late October.
Now that we are on half way of November, no update has been released yet and Mr. Zhang isn’t happy. After writing to the company to table his complaint, he requested for a refund and compensation which the company has failed to respond. He has therefore decided to file a suit against the phone manufacturer.
The suit is valid due to the consumer protection act which can hold businesses accountable for actions which can be deemed unfair to consumers. While the case is on the way, the court will most likely rule in favor of the plaintiff as the statement on the website led him to purchase the device in the first place.